# MyFinalVideo — Terms of Service **Effective Date:** May 26, 2026 **Draft revision:** 22 September 2026 — technical reconciliation; verified operator details and legal review remain required before publication. --- > [!IMPORTANT] > By creating an account on MyFinalVideo, you confirm that you have read, understood, and agree to be bound by these Terms of Service in their entirety. If you do not agree, you must not register an account or use the Service. --- ## Table of Contents 1. [Acceptance of Terms](#1-acceptance-of-terms) 2. [Eligibility](#2-eligibility) 3. [Account Registration & Security](#3-account-registration--security) 4. [Service Description](#4-service-description) 5. [Subscription Plans & Pricing](#5-subscription-plans--pricing) 6. [Proof of Life Check-In System](#6-proof-of-life-check-in-system) 7. [False Death Trigger Disclaimer](#7-false-death-trigger-disclaimer) 8. [Video Dispatch & Delivery](#8-video-dispatch--delivery) 9. [No Guaranteed Delivery](#9-no-guaranteed-delivery) 10. [No Estate / Legal Executor Status](#10-no-estate--legal-executor-status) 11. [User Content & License](#11-user-content--license) 12. [Recipient Download Consent](#12-recipient-download-consent) 13. [Prohibited Content & Acceptable Use](#13-prohibited-content--acceptable-use) 14. [Emergency Contact Obligations](#14-emergency-contact-obligations) 15. [Family Plan Terms](#15-family-plan-terms) 16. [Data & Privacy](#16-data--privacy) 17. [Payment & Billing](#17-payment--billing) 18. [Refund Policy](#18-refund-policy) 19. [Account Deletion & Data Retention](#19-account-deletion--data-retention) 20. [Data Export](#20-data-export) 21. [Termination](#21-termination) 22. [Limitation of Liability](#22-limitation-of-liability) 23. [Indemnification](#23-indemnification) 24. [Force Majeure](#24-force-majeure) 25. [Modifications to Terms](#25-modifications-to-terms) 26. [Governing Law & Jurisdiction](#26-governing-law--jurisdiction) 27. [Assignment & Business Transfer (Sale of Company)](#27-assignment--business-transfer-sale-of-company) 28. [Business Continuity & Operational Succession](#28-business-continuity--operational-succession) 29. [Severability](#29-severability) 30. [Entire Agreement](#30-entire-agreement) 31. [Contact Information](#31-contact-information) --- ## 1. Acceptance of Terms **1.1 Binding Agreement.** These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and MyFinalVideo, an online legacy message vault service operated from Turkey, operating the MyFinalVideo platform accessible at **myfinalvideo.com** ("the Platform," "the Service," "we," "us," or "our"). These Terms govern your access to and use of every feature, function, and content area of MyFinalVideo. **1.2 Checkbox Consent at Registration.** During the account registration process, you will be required to affirmatively check a checkbox stating: *"I have read and I agree to the MyFinalVideo Terms of Service and Privacy Policy."* Checking this box and completing registration constitutes your explicit, informed, and voluntary acceptance of these Terms. This act of acceptance is logged with a timestamp and associated with your account record. **1.3 No Passive Acceptance.** Mere use of myfinalvideo.com without completing registration and providing checkbox consent does not constitute acceptance of Terms. However, once you have registered and consented, these Terms apply to all your subsequent use of the Service regardless of whether you are actively logged in. **1.4 Capacity to Contract.** By accepting these Terms, you represent and warrant that you have the full legal capacity to enter into a binding contract under the laws of your jurisdiction. If you are acting on behalf of a legal entity, you represent that you have the authority to bind that entity. **1.5 Age Verification.** By checking the acceptance checkbox, you affirmatively represent that you are at least 18 years of age. MyFinalVideo does not knowingly provide services to individuals under 18. --- ## 2. Eligibility **2.1 Minimum Age.** You must be at least **18 years of age** to register for or use MyFinalVideo. By registering, you represent and warrant that you meet this age requirement. If we discover or have reasonable cause to believe you are under 18, we will immediately suspend or terminate your account and delete all associated data without notice. **2.2 Legal Capacity.** You must have the legal capacity to enter into contracts under the laws of your country of residence. Persons who have been declared legally incapacitated or are under legal guardianship may not use the Service. **2.3 No Prior Ban.** You must not have been previously banned, suspended, or permanently removed from MyFinalVideo for a violation of these Terms or applicable law. Attempting to circumvent a ban by registering a new account is a violation of these Terms and will result in immediate termination of the new account. **2.4 Sanctions Compliance.** You must not be located in, ordinarily resident in, or acting on behalf of any entity or individual located in a country or territory subject to comprehensive trade or economic sanctions administered by the U.S. Office of Foreign Assets Control ("OFAC"), the European Union, or the United Nations. Access from sanctioned jurisdictions is automatically blocked by our payment processor, Dodo Payments, Inc. (operating as Dodo Payments) Attempting to circumvent sanctions-based restrictions using VPNs, proxies, or other means is strictly prohibited and constitutes grounds for immediate termination. **2.5 Lawful Purpose.** You must access and use the Service only for lawful purposes and in accordance with these Terms. You represent that your use of the Service does not violate any law, regulation, or treaty applicable to you. --- ## 3. Account Registration & Security **3.1 Accurate Information.** When creating your MyFinalVideo account, you agree to provide accurate, current, and complete information, including your full legal name, a valid email address, and any other information requested during registration. You agree to promptly update this information to keep it accurate and current at all times. **3.2 One Account Per Person.** Each individual is permitted to hold one personal MyFinalVideo account. Creating multiple accounts to circumvent restrictions, obtain multiple free trials, or evade a ban is prohibited. Family Plan sub-accounts created by a Family Plan owner are distinct accounts administered under the Family Plan and do not violate this rule. **3.3 Password Security.** You are solely responsible for creating a strong, unique password for your MyFinalVideo account and for maintaining the confidentiality of your credentials. You must not share your password with any third party. MyFinalVideo will never ask you for your password via email or customer support communications. **3.4 Account Security Obligations.** You agree to: (a) log out of your account at the end of each session on shared or public devices; (b) notify us immediately at **support@myfinalvideo.com** if you become aware of any unauthorized access to or use of your account; and (c) accept responsibility for all activities that occur under your account, whether or not authorized by you, unless you have notified us of unauthorized access and we have had a reasonable opportunity to act on that notification. **3.5 Account Authentication.** Your account is authenticated using our custom secure authentication system, which uses industry-standard cryptographic techniques (including bcrypt password hashing and JSON Web Tokens). We do not currently support third-party OAuth sign-in providers. **3.6 Email Deliverability Responsibility.** Your registered email address is the primary channel through which MyFinalVideo sends Proof of Life check-in emails. It is your responsibility to ensure that emails from **support@myfinalvideo.com** and the MyFinalVideo platform domain are not filtered into your spam or junk folder. Failure to receive check-in emails due to filtering or an incorrect email address on file is your responsibility, not the Platform's. --- ## 4. Service Description **4.1 Nature of the Service.** MyFinalVideo is a **digital legacy vault and posthumous video dispatch platform**. It allows registered users to record or upload personal video messages, designate specific recipients for each video, configure a Proof of Life ("POL") check-in schedule, and store those videos encrypted and securely in the cloud. Upon verified user inactivity that meets the platform's escalation threshold, the platform dispatches stored videos to their designated recipients. **4.2 Digital Legacy Vault.** Normal v2 upload encrypts video bytes in your browser using AES-256-GCM and wraps keys using AES-KW. The inspected video bucket and Firestore database are in us-central1 (United States), while the API and scheduled runtimes are in europe-west1 (Belgium). This is client-side encryption with server-assisted key re-wrapping, not a guarantee that the operator is technically incapable of content access. **4.3 Proof of Life ("POL") System.** MyFinalVideo operates an automated Proof of Life monitoring system. At intervals you select during account setup, the platform sends you a check-in email. Your response to this email (or your click of the "I'm OK" button within it) resets the inactivity timer. If you do not respond, the platform escalates through a defined sequence of emails and emergency contact notifications before triggering dispatch. The full escalation sequence is described in Section 6. **4.4 Video Dispatch Engine.** After an explicit emergency-contact death report, the cooldown and the remaining eligibility checks, the server uses Cloud KMS to open the protected dispatch secret and re-wraps the video DEK for the recipient. The browser receives wrapped key material and decrypts the original ciphertext. Normal v2 delivery creates no decrypted server-side video copy. Email delivery requires the configured provider to be enabled; SendGrid activation is currently deferred. SMS delivery is unsupported. **4.5 Not a Surveillance or Wellness Service.** MyFinalVideo is not a real-time wellness monitoring service, a crisis intervention service, or a medical service. It does not provide emergency services. If you or someone you know is in immediate danger or experiencing a medical emergency, contact the relevant emergency services in your jurisdiction. **4.6 Platform Availability.** We will make commercially reasonable efforts to maintain platform availability, but we do not guarantee 100% uptime. The Service is provided "as is" and "as available" subject to the limitations in Section 22. --- ## 5. Subscription Plans & Pricing **5.1 Overview of Plans.** MyFinalVideo offers three subscription tiers: | Plan | Price | Duration | Videos per Account | Recipients per Video | Sub-Accounts | |---|---|---|---|---|---| | **Free Trial** | $0.00 | 14 days | 1 | Up to 3 | None | | **Essential** | $20.00 (one-time) | Lifetime | 3 | Up to 3 | None | | **Family** | $60.00 (one-time) | Lifetime | 3 per member | Up to 3 | Owner + 3 sub-accounts | **5.2 Free Trial.** The current trial lasts 14 days and permits one video with up to three recipients. No payment information is required to start it. Email-dependent functions require enabled delivery. Expired trial accounts become eligible for scheduled cleanup 180 days after trial expiry; see Section 19 for retries and physical-erasure limits. **5.3 Essential Plan.** The Essential Plan is a **one-time payment** of **USD $20.00** (or equivalent in your local currency where accepted). It provides lifetime access to MyFinalVideo with 3 video slots, each supporting up to 3 designated recipients. There are no monthly or annual recurring charges. "Lifetime" means for as long as the Platform continues to operate. **5.4 Family Plan.** The Family Plan is a **one-time payment** of **USD $60.00** (or equivalent in your local currency where accepted). It provides lifetime access for one owner account and up to 3 sub-accounts created by the owner, for a total of 4 accounts. Each member (owner and each sub-account holder) has their own 3 video slots with up to 3 designated recipients per video. Sub-account data is strictly isolated from the owner; see Section 15. There are no monthly or annual recurring charges. **5.5 Plan Upgrades.** Free Trial users may upgrade to the Essential Plan or Family Plan at any time before or after trial expiry. Essential Plan users may upgrade to the Family Plan by paying the difference or the full Family Plan price, as displayed on the Platform at the time of upgrade. **5.6 No Hidden Fees.** All prices displayed on myfinalvideo.com are inclusive of applicable platform fees. We do not charge setup fees, maintenance fees, or storage fees beyond the stated plan prices. Any applicable taxes (VAT, GST, sales tax, etc.) are your responsibility and may be added at checkout depending on your jurisdiction. **5.7 Currency.** Payments are processed in USD by default. Where Dodo Payments supports local currency acceptance and it is legally permissible, local currency pricing may be displayed. All currency conversions and exchange rate risks are borne by the User. --- ## 6. Proof of Life Check-In System **6.1 Purpose.** The Proof of Life ("POL") check-in system is MyFinalVideo's mechanism for distinguishing between a living user who simply has not logged in and a user who may have died. Reminder scheduling is automated. Missed messages alone do not establish death; release requires an explicit emergency-contact confirmation. **6.2 Check-In Interval Selection.** During account setup, you must select a check-in interval from the following options: **1 month, 2 months, 3 months, 6 months, 9 months, 12 months, 18 months, 2 years, 3 years, 4 years, 5 years, 6 years, or 8 years.** This interval represents the period of inactivity (no check-in response) after which the escalation sequence begins. You may update your chosen interval at any time from your account settings. **6.3 Escalation Sequence.** If you do not respond to a check-in email by opening the email link and submitting its confirmation form, or by using the account check-in button, the following automated escalation sequence is initiated: | Step | Trigger | Action | |---|---|---| | **Step 1** | Your chosen interval has elapsed with no check-in | First check-in email sent to your registered email address (Day 0 of the escalation cycle) | | **Step 2** | 7 days after Step 1 with no response | Reminder 1 check-in email sent to your registered email address (Day 7) | | **Step 3** | 14 days after Step 1 with no response | Reminder 2 check-in email sent to your registered email address (Day 14) | | **Step 4** | 21 days after Step 1 with no response | Pre-escalation warning email sent warning of next-day contact notification (Day 21) | | **Step 5** | 22 days after Step 1 with no response AND emergency contacts are configured | Notification emails sent to all configured emergency contacts (Day 22) | | **Step 6** | Emergency contact submits a status report, or Day 29 arrives without one | A saved alive report resets the cycle. An explicit death report starts the death-confirmation waiting period. Silence at Day 29 leaves the account awaiting review. | | **Step 7** | Account marked Presumed Deceased | 48-hour cooldown after explicit confirmation, followed by any selected calendar-date restriction | **6.4 Cancelling Escalation.** Open the check-in link and submit its confirmation form, or use the account check-in control. A successfully saved alive confirmation resets the cycle and cancels pending release. Opening a link or merely signing in is not itself confirmation. If saving fails, retry as instructed. Emails or copies already received cannot be recalled. **6.5 Accounts Without Emergency Contacts.** Missing contacts leave the account awaiting review. The system does not release videos based only on inactivity. **6.6 Emergency Contact Notification Period.** Day 29 marks the review threshold. A missing response is not treated as death confirmation and does not start dispatch. **6.7 Limits of Verification.** An emergency contact makes the confirmation. This is not an independent investigation of death. An alive confirmation cancels pending release but cannot retract previously delivered messages. Email delivery and automatic escalation remain paused while the email service is disabled. --- ## 7. False Death Trigger Disclaimer > **READ THIS SECTION CAREFULLY. IT CONTAINS CRITICAL LIMITATIONS OF LIABILITY SPECIFIC TO THE AUTOMATED NATURE OF THE MYFINALVIDEO PLATFORM.** **7.1 Automated Systems Are Not Infallible.** The Proof of Life check-in system described in Section 6 is an **automated, algorithmic system**. It has no capacity to independently verify whether you are alive or deceased. It operates solely on the basis of whether a response is received to check-in emails within the defined escalation windows. **MyFinalVideo expressly does not guarantee that the system will always correctly distinguish between a living user who has simply not checked in and a user who has died.** **7.2 User's Responsibility for Check-Ins.** **You are solely and exclusively responsible for responding to check-in emails sent to your registered email address within your chosen escalation window.** MyFinalVideo is not responsible for and shall not be liable for any consequences arising from your failure to respond to check-in emails, regardless of the reason for that failure. Reasons that do not excuse non-response include but are not limited to: hospitalization, travel, loss of internet access, change of email address, emails diverted to spam/junk folders, email account closure, and technical issues on your end. **7.3 False Positive Dispatch Risk.** You acknowledge and accept that there exists a non-zero probability that the MyFinalVideo platform **may dispatch your video messages to your designated recipients while you are still alive** ("false positive dispatch"). This may occur if, for example: (a) you fail to respond to all four check-in emails and have not configured emergency contacts; (b) your emergency contacts do not respond or incorrectly confirm your death; (c) a technical failure prevents your "I'm OK" response from being registered by the platform; or (d) you change your email address without updating your account and therefore do not receive check-in emails. **7.4 Limits of Recall and Revocation.** An email already delivered or a downloaded copy cannot be recalled. Platform-controlled token access can expire or be revoked, but this cannot erase material already received. Check the expiry stated in the delivered message; the current default is 90 days, with earlier revocation or deletion possible. **7.5 Explicit Assumption of Risk.** **By creating an account and using the MyFinalVideo Service, you explicitly, knowingly, and voluntarily assume the risk of false positive dispatch.** You agree that MyFinalVideo shall have no liability whatsoever — whether in contract, tort, equity, or otherwise — for any direct, indirect, special, incidental, consequential, reputational, emotional, or financial harm arising from a false positive dispatch of your video messages to your designated recipients. **7.6 Emergency Contact Failure.** You acknowledge that even if you have configured emergency contacts, those contacts may: (a) not receive the emergency notification email due to spam filtering or email delivery failures; (b) not respond within the platform's response window; or (c) incorrectly confirm your death. **MyFinalVideo shall not be liable for any dispatch that occurs as a result of emergency contact failure or inaction.** **7.7 No Guarantee of Death Detection.** Conversely, MyFinalVideo also does not guarantee that it will successfully detect your death. If you die but check-in emails continue to be opened and responded to (e.g., by someone who has access to your email account), the system will not trigger dispatch. MyFinalVideo has no independent mechanism to verify user death through vital records, obituaries, or any other external data source. **7.8 Mitigation Advice.** To minimize the risk of false positive dispatch, we strongly advise you to: (a) configure at least one reliable emergency contact who understands the nature of the MyFinalVideo platform; (b) select a check-in interval that reflects your likely real-world checking patterns; (c) ensure your registered email address is current and actively monitored; (d) add the platform's sending addresses to your email whitelist; and (e) update your account settings whenever your life circumstances change. --- ## 8. Video Dispatch & Delivery **8.1 Dispatch Trigger.** Explicit emergency-contact death confirmation, the 48-hour cooldown, completed upload, account and recipient checks are required. Annual messages also wait for their configured date. A status label or silence alone does not authorize release. **8.2 Decryption Process.** Your videos are stored in encrypted form on Google Cloud Storage using client-side AES-256-GCM encryption. Upon dispatch, the Video Dispatch Engine retrieves the encrypted video metadata, decrypts the unique dispatch secret using Google Cloud KMS, and re-wraps the Data Encryption Key (DEK) for the recipient using a transient token. The video content remains encrypted and is downloaded and decrypted client-side in the recipient's browser. At no point does the server decrypt the video content or have access to the plaintext video payload. **8.3 Secure Delivery Links.** Eligible recipients receive individual, time-limited access links through the configured email provider when delivery is enabled. Treat links as sensitive. They are not currently single-use token exchanges. SMS delivery is unsupported. **8.4 Link Validity Period.** Each delivery link is active for **90 calendar days** from the date and time of dispatch. Recipients may use this link to stream the video in their browser or to download the video file to their device. Streaming and downloading are both permitted. **8.5 Link Expiry.** Upon expiry of the 90-day window, the delivery link is permanently deactivated and expired token/key records become eligible for scheduled cleanup. Normal v2 delivery does not create a decrypted server-side video copy. **Links cannot be extended or reactivated after expiry.** Recipients who have not accessed or downloaded the video within 90 days of dispatch will no longer be able to do so. **8.6 Original Encrypted File.** After dispatch, the original encrypted video file remains in the user's encrypted vault on Google Cloud Storage and is marked with a "dispatched" status. It is not automatically deleted post-dispatch unless the account itself is deleted (see Section 19). **8.7 Single Dispatch Per Video.** Each video is dispatched once per upload. There is no automatic re-dispatch mechanism. If you wish a video to be re-dispatched after account recovery from a false positive event, you must delete and re-upload the video. **8.8 Dispatch is Irreversible.** Once the Video Dispatch Engine has generated and transmitted delivery links to recipients, the dispatch is irreversible. MyFinalVideo cannot prevent recipients from accessing or downloading content once the link has been delivered. **8.9 Account Recovery After False Dispatch.** If you believe your account was falsely triggered for dispatch while you are still alive, you should contact us immediately at **support@myfinalvideo.com**. We will investigate and, where technically possible, reset your account's dispatch status. However, we cannot recall messages already delivered to recipients. --- ## 9. No Guaranteed Delivery **9.1 Email Delivery Failures.** Check-in, escalation and recipient notifications use the configured email provider when enabled. Spam filtering, incorrect addresses, full mailboxes, provider interruption and other failures can prevent arrival. Scheduled attempts do not guarantee delivery; no automatic SES or SMS fallback is established. Any limitation of liability remains subject to applicable mandatory law and qualified review. **9.2 SMS Delivery Disabled.** SMS delivery is currently not supported or is disabled on the platform. All check-ins and video dispatch notifications are delivered via email only. If SMS features are enabled in the future, delivery will be subject to mobile carrier network availability, carrier filtering, and active phone configuration. **9.3 Platform and Infrastructure Outages.** The MyFinalVideo platform relies on third-party cloud infrastructure, specifically Google Cloud Platform ("GCP"), Google Cloud Storage ("GCS"), Cloud Firestore, and Google Cloud KMS, all operated by Google LLC. In the event of a GCP regional or global outage, platform features including check-in email dispatch, escalation processing, and video delivery may be unavailable or delayed. **We do not guarantee uninterrupted availability of any platform feature.** **9.4 Link Expiry Without Access.** If a recipient does not access a delivery link within the 90-day window from dispatch, the link expires and the video is no longer accessible. MyFinalVideo will not re-issue expired links. **We do not guarantee that your recipients will access or view your dispatched videos.** **9.5 Recipient Email Address Accuracy.** The accuracy of recipient email addresses and phone numbers is solely the user's responsibility. MyFinalVideo is not liable for non-delivery resulting from incorrect, outdated, or misspelled recipient contact information. **9.6 Delivery and Viewing.** Provider acceptance or an operational send record is not proof that the intended person received or viewed a video. Delivery/bounce/complaint monitoring must be validated with the actual provider; no legally admissible viewing receipt is promised. --- ## 10. No Estate / Legal Executor Status > **IMPORTANT LEGAL NOTICE. PLEASE READ THIS SECTION IN ITS ENTIRETY.** **10.1 MyFinalVideo is NOT a Will.** The videos, messages, and any other content you store or configure within MyFinalVideo do not constitute a legally valid last will and testament under any jurisdiction's laws. **MyFinalVideo is a video messaging service, not an estate planning or legal instrument service.** Content delivered through MyFinalVideo has no legal standing in probate proceedings, estate administration, or succession law unless independently recognized by a competent court. **10.2 MyFinalVideo is NOT an Estate Executor.** MyFinalVideo does not act as, and shall not be construed to act as, an executor of your estate, a co-executor, an alternate executor, or an executor-in-fact under any circumstances. We do not manage, inventory, distribute, or administer assets, property, debts, or obligations of any kind on behalf of any user, living or deceased. **10.3 MyFinalVideo is NOT a Fiduciary.** No relationship of fiduciary duty — including but not limited to trustee, guardian, agent, or power of attorney — exists or is created between MyFinalVideo and any user by virtue of these Terms or the user's use of the Service. MyFinalVideo owes no fiduciary duties to users, their heirs, their estates, or their designated recipients. **10.4 MyFinalVideo is NOT a Legal Trustee.** MyFinalVideo does not hold assets, property, or legal interests in trust for any user or any third party. The encrypted videos stored on the platform are user data, not trust property. MyFinalVideo's storage of encrypted user videos does not create any trust relationship, constructive trust, or equitable obligation with respect to the contents of those videos or any assets referenced within them. **10.5 No Legal Standing for Dispatched Content.** Instructions, expressions of intent, promises, bequests, or statements of any kind made within videos dispatched by MyFinalVideo have no automatic legal force. If you wish to create a legally binding will, appoint an executor, establish a trust, or grant powers of attorney, you must do so through a qualified legal professional in your jurisdiction, entirely separately from and independently of MyFinalVideo. **10.6 Heirs and Estates.** MyFinalVideo has no mechanism for recognizing, verifying, or interacting with the heirs, successors, or legal representatives of a deceased user's estate. Requests from family members, lawyers, or courts to access, transfer, or otherwise manage a deceased user's account content will be evaluated by MyFinalVideo on a case-by-case basis, subject to applicable Turkish law and any binding court orders issued by Turkish courts of competent jurisdiction. **10.7 No Legal Advice.** Nothing in these Terms, the Privacy Policy, or any content on myfinalvideo.com constitutes legal advice. You should consult a qualified attorney in your jurisdiction for advice about estate planning, inheritance, and posthumous legal instruments. **10.8 Recorded Instructions and Applicable Law.** Your dashboard records intended recipients and delivery settings. Their legal effect depends on applicable law and circumstances. This service does not promise that those settings automatically override every will, court order, fiduciary instruction or mandatory right. **10.9 Third-Party Access Requests.** Requests from fiduciaries, executors or family members require verification of authority and applicable law. Encryption does not justify claiming that the platform is technically incapable of key access. Password recovery is destructive to the existing vault; it is not a method of recovering another person’s videos. --- ## 11. User Content & License **11.1 Ownership.** You retain full ownership of all videos, audio recordings, and any other content you upload or create within MyFinalVideo ("User Content"). These Terms do not transfer any intellectual property rights in your User Content to MyFinalVideo. **11.2 License Grant to MyFinalVideo.** By uploading User Content to MyFinalVideo, you grant MyFinalVideo a **non-exclusive, worldwide, royalty-free, fully paid-up license** to: (a) store your User Content in encrypted form on Google Cloud Storage; (b) store and transmit your User Content in encrypted form; (c) transmit your User Content and generate delivery links as part of the Video Dispatch Engine upon triggering of the dispatch sequence; (d) perform server-assisted key re-wrapping strictly as necessary to accomplish the dispatch process; and (e) retain your User Content in encrypted form for as long as your account is active, in accordance with the data retention schedule in Section 19. **11.3 Scope of License.** This license is limited strictly to the purposes described in Section 11.2. MyFinalVideo will not use your User Content for any marketing, advertising, training of machine learning models, research, or any purpose other than providing the Service to you. We will not make your User Content available to any person other than your designated recipients and, where applicable, your emergency contacts (notification-only, not video content). **11.4 No Review of Content.** MyFinalVideo does not pre-screen, review, or moderate User Content before upload or dispatch. However, we reserve the right to remove content that violates these Terms (Section 13) if brought to our attention through a legally compliant report. **11.5 User Representations Regarding Content.** By uploading User Content, you represent and warrant that: (a) you own or have the necessary rights and permissions to upload the content; (b) the content does not infringe any third party's intellectual property rights, privacy rights, or personality rights; (c) you have the consent of any third party who appears or is identifiable in the video; and (d) the content complies with Section 13 (Prohibited Content & Acceptable Use). --- ## 12. Recipient Download Consent **12.1 User's Consent to Recipient Download.** By designating recipients for your videos and uploading those videos to MyFinalVideo, **you explicitly and irrevocably consent to those designated recipients being able to both stream and download your videos** during the 90-day link-active period following dispatch. You understand and accept that once a recipient has downloaded a copy of your video, MyFinalVideo has no ability to control what the recipient does with that copy. **12.2 Recipient's Use of Downloaded Content.** MyFinalVideo does not control and is not responsible for any further use, sharing, publishing, or distribution of your videos by recipients after download. To the extent you wish to impose restrictions on recipients' use of your video content, you must do so by personal arrangement with your recipients outside of the MyFinalVideo platform. MyFinalVideo is not a party to and cannot enforce any such arrangements. **12.3 No Withdrawal After Dispatch.** Once your video has been dispatched and a recipient has downloaded it, your consent to that download cannot be retroactively withdrawn. If you wish to prevent download by a particular recipient before dispatch occurs, you must remove that recipient from your video's recipient list while your account is still active. --- ## 13. Prohibited Content & Acceptable Use **13.1 Absolute Prohibitions.** The following categories of content are strictly prohibited from being uploaded to, stored on, or transmitted through MyFinalVideo under any circumstances: - **(a) Child Sexual Abuse Material ("CSAM"):** Any image, video, audio, or other representation of the sexual exploitation or abuse of a minor. Discovery of CSAM will result in immediate account termination, content deletion, and reporting to relevant law enforcement authorities and the National Center for Missing and Exploited Children (NCMEC) or its international equivalents. - **(b) Terrorist or Extremist Content:** Content that incites, glorifies, promotes, recruits for, or provides material support to any terrorist organization, violent extremist group, or genocidal movement as designated by any recognized government or international body. - **(c) Content Encouraging Self-Harm or Suicide:** Content that provides instructions for, glorifies, romanticizes, or actively encourages self-harm, suicide, or eating disorders in a manner likely to cause harm to a recipient. Note: Personal expressions of grief, farewell, or emotional vulnerability that do not explicitly encourage harmful behavior are not within this prohibition. - **(d) Doxxing:** Content that publishes, distributes, or threatens to publish the personal identifying information (home address, phone number, financial information, etc.) of any individual without their consent. - **(e) Malware and Cyberweapons:** Content containing or linking to malicious software, viruses, worms, ransomware, or any code designed to damage, disrupt, or gain unauthorized access to computer systems. - **(f) Impersonation:** Content falsely representing the identity of another living or deceased person, organization, or government body in a manner intended to deceive. - **(g) Revenge Pornography and Non-Consensual Intimate Imagery ("NCII"):** Any sexually explicit image or video of another person that was created or is being distributed without that person's explicit and ongoing consent. - **(h) Illegal Instructions:** Content providing step-by-step instructions for committing crimes, synthesizing controlled substances, manufacturing weapons (including firearms, explosives, biological or chemical agents), or any other activity that is illegal under applicable law. - **(i) Harassment and Threats:** Content that constitutes targeted harassment, credible threats of violence, or stalking of any specific individual or group. - **(j) Hate Speech:** Content that dehumanizes, threatens, or incites violence against individuals or groups on the basis of race, ethnicity, national origin, religion, gender, sexual orientation, disability, or other protected characteristics. **13.2 Platform Integrity.** You may not: (a) attempt to gain unauthorized access to any other user's account, data, or communications; (b) use the platform to conduct automated scraping, crawling, or data harvesting; (c) upload content that exceeds platform file size limits; (d) use the platform to send unsolicited commercial communications; or (e) circumvent, disable, or interfere with any security, encryption, or access control feature of the platform. **13.3 Consequences of Violation.** Violation of Section 13.1 or 13.2 will result in immediate, permanent termination of your account without notice, without refund, and with deletion of all associated content. We reserve the right to report violations to law enforcement authorities in applicable jurisdictions. --- ## 14. Emergency Contact Obligations **14.1 User's Responsibility for Accuracy.** You are solely responsible for ensuring that the names, email addresses, and phone numbers of your configured emergency contacts are accurate, current, and belong to real individuals who have the capacity to receive and act upon notifications from MyFinalVideo. MyFinalVideo does not verify the identity or availability of emergency contacts. **14.2 Duty to Notify Emergency Contacts.** **You warrant and represent that you have informed each emergency contact you configure on MyFinalVideo that: (a) you have designated them as an emergency contact on the MyFinalVideo platform; (b) they may receive an email notification from the platform in the event that you do not respond to check-in emails; (c) that email will ask them to confirm whether you are alive or deceased; and (d) their response to that email may trigger the dispatch of personal video messages to third parties.** MyFinalVideo is not responsible for the surprise, shock, or distress that may be experienced by an emergency contact who receives a platform notification without prior knowledge or consent. **14.3 No Verification of Consent.** MyFinalVideo does not independently verify that you have obtained your emergency contacts' awareness or consent to be contacted. The representation in Section 14.2 is solely your responsibility. **14.4 Emergency Contact Data Handling.** Emergency contact data (name, email, phone number) is stored in Cloud Firestore and retained for as long as your account is active. Emergency contacts are not registered users of the platform and do not have their own MyFinalVideo accounts unless they independently register. Their data is processed under the legitimate interest basis (GDPR Art. 6(1)(f)) as described in the Privacy Policy. **14.5 Consequences of Inaccurate Emergency Contact Data.** If emergency contact information is inaccurate, the escalation sequence will proceed to dispatch without emergency contact input (see Section 6.5). MyFinalVideo is not liable for any dispatch triggered by the failure to reach inaccurate emergency contact information. --- ## 15. Family Plan Terms **15.1 Owner Responsibility.** The Family Plan owner is the individual who purchases the Family Plan and holds the primary account. The owner is solely responsible for: (a) payment of the Family Plan price; (b) creating sub-accounts for up to 3 additional members; (c) managing the billing and administrative aspects of the Family Plan. **15.2 Sub-Account Creation.** Sub-accounts are created by the Family Plan owner by providing the email address of the intended sub-account holder. MyFinalVideo sends the sub-account invitation to the provided email address. The invited individual must independently accept these Terms and complete their own account setup before gaining access. **15.3 Sub-Account Data Isolation.** **Sub-account data is strictly and technically isolated from the Family Plan owner and from other sub-accounts.** The Family Plan owner **cannot**: (a) view, access, or read any sub-account holder's uploaded videos; (b) view, edit, add, or remove a sub-account holder's designated recipients; (c) view, edit, add, or remove a sub-account holder's configured emergency contacts; (d) modify a sub-account holder's Proof of Life check-in interval; or (e) access any other settings, data, or communications of a sub-account holder. This isolation is enforced at the application and database security rules level. **15.4 Sub-Account Autonomy.** Each sub-account holder operates their own independent MyFinalVideo instance with the same capabilities as an Essential Plan user (3 videos, up to 3 recipients per video, configurable POL interval). Each sub-account holder's POL escalation sequence operates independently of the owner's and of other sub-accounts. **15.5 Owner Termination of Sub-Accounts.** A Family Plan owner may remove a sub-account from their Family Plan, which will result in the sub-account losing access to the Family Plan benefits. Removal of a sub-account does not automatically delete the sub-account's data; the sub-account holder will be notified and given the option to export their data or transition to a paid individual plan before their data is purged. **15.6 Sub-Account Holder Agreement.** Each sub-account holder must independently agree to these Terms. The Family Plan owner's acceptance of these Terms does not bind sub-account holders. --- ## 16. Data & Privacy **16.1 Privacy Policy.** Your privacy is governed by the MyFinalVideo Privacy Policy, available at **myfinalvideo.com/legal/privacy** ("Privacy Policy"). The Privacy Policy is incorporated into these Terms by reference and forms part of your binding agreement with us. **16.2 Data Controller.** The legal operator, controller role and service address must be verified before publication; the product name alone does not identify the contracting legal entity. **16.3 Applicable Law.** Applicable privacy and consumer requirements depend on the actual operator, processing and markets served. The publication review must resolve those requirements; this draft does not certify universal GDPR, KVKK or CCPA/CPRA compliance. **16.4 Sensitive Content.** Recordings may contain sensitive information about you or other people. The applicable processing conditions depend on the content and purpose; a face or voice does not by itself establish biometric identification. The current acknowledgement fields and wording require review against those purposes and the rights of all affected people. --- ## 17. Payment & Billing **17.1 Payment Providers.** Checkout uses the provider selected for the transaction. Dodo and Creem integrations exist and cryptocurrency is not accepted; active merchant accounts, provider roles and contracts require verification. Enter payment details only on the provider checkout shown for your transaction. **17.2 One-Time Payments.** All paid MyFinalVideo plans (Essential: $20.00; Family: $60.00) involve a **single, one-time payment**. There are no recurring subscription charges, no auto-renewals, and no monthly or annual billing cycles. Your paid plan access is perpetual ("lifetime") subject to continued platform operation. **17.3 Payment Records.** The application stores relevant provider/payment/session references, plan and entitlement state, gift/redemption relationships and transaction or review metadata. These references can be personal data. The actual checkout and provider data flow require verification; no universal provider certification or non-sensitive-data claim is made here. **17.4 Methods and Availability.** Available methods, currencies and any tax or conversion amounts depend on the selected checkout and applicable restrictions. Verify supported countries and actual provider controls before launch; this draft does not establish automatic sanctions screening or acceptance of every currency. **17.5 OFAC Sanctions Compliance.** MyFinalVideo uses Dodo Payments's built-in sanctions screening to automatically decline payment attempts from individuals or entities in OFAC-sanctioned countries or territories, or individuals on OFAC's Specially Designated Nationals (SDN) list. If your payment is declined for sanctions-related reasons, you will not be able to use paid features of the Platform. **17.6 Payment Disputes.** If you believe you have been incorrectly charged, contact us at **support@myfinalvideo.com** before initiating a chargeback with your bank or card issuer. Chargebacks initiated without prior contact may result in immediate account suspension pending resolution. --- ## 18. Refund Policy **18.1 General Policy.** Given the nature of digital services with immediate access upon purchase, all paid plan purchases on MyFinalVideo are generally **non-refundable**, except as required by applicable law. **18.2 EU/EEA Statutory Right of Withdrawal (14-Day Cooling-Off Period).** If you are located in the European Union or European Economic Area ("EU/EEA"), you have the right to withdraw from your purchase within **14 calendar days** of the date of purchase ("cooling-off period") under the EU Consumer Rights Directive (Directive 2011/83/EU). To exercise this right, you must contact us at **support@myfinalvideo.com** within 14 days of purchase, clearly stating your intention to withdraw and providing your account email address and transaction reference. **By beginning to use the paid features of the Service before the expiry of the cooling-off period, you expressly request early commencement of the Service and acknowledge that your right of withdrawal will be lost once the service has been fully performed.** If you withdraw within the cooling-off period and have not yet made use of any paid features, a full refund will be issued. **18.3 Refund Process.** Approved refunds will be issued to the original payment method via Dodo Payments. Processing time for refunds is typically 5–10 business days depending on your card issuer or bank. **18.4 Plan Downgrade on Refund.** Upon approval of a refund: (a) your account will be downgraded to Free Trial status; (b) if the trial period has already expired, your account will be scheduled for deletion in accordance with Section 19.3; (c) any videos uploaded under the refunded plan that exceed Free Trial limits (1 video) will be deleted. **18.5 No Partial Refunds.** MyFinalVideo does not offer partial refunds for unused portions of any plan or for account inactivity. **18.6 Refund Contact.** All refund requests must be submitted by email to **support@myfinalvideo.com** with the subject line "Refund Request – [Your Account Email]." --- ## 19. Account Deletion & Data Retention **19.1 Deletion Requests.** Request deletion through account controls or support@myfinalvideo.com. Erasure is a recorded, retryable workflow: stored objects are removed before related metadata. A failure or pending response is not completed erasure. Family-account cleanup can require separate jobs. **19.2 Separately Retained Records.** Audit, billing, abuse-prevention, provider and backup records require separate purposes and retention decisions. This revision does not promise a universal two-year hash, seven-year billing or 90-day backup expiry. A deterministic email hash is pseudonymous and can be matched to known addresses. **19.3 Lifecycle Cleanup.** Expired trials become eligible 180 days after trial expiry. Completed posthumous delivery becomes eligible 180 days after successful account-level completion when all videos have been dispatched. Pending annual messages and unresolved deliveries are protected from that completed-delivery rule. A seven-day warning is not established by the current cleanup code and must not be relied on while email is disabled. **19.4 Physical Erasure.** Deletion includes live and noncurrent object generations, but valid signed upload URLs, soft-delete, backups and applicable retention requirements affect completion. The inspected video bucket has a seven-day soft-delete period. Offline drafts and recipient downloads are outside automatic server erasure. **19.5 Preserve Wanted Copies.** Export and verify copies you need before requesting deletion. A metadata export is not itself a playable-video backup. Once completed, erasure is not promised to be reversible. See the Content Retention and Deletion Policy for the full scope and outstanding publication requirements. --- ## 20. Data Export **20.1 Right to Download.** You may download your own uploaded video files from your MyFinalVideo account at any time while your account is active. The Data Export function is accessible from your account dashboard. **20.2 Format.** Videos are exported in their original uploaded format (e.g., MP4, MOV). MyFinalVideo does not guarantee the availability of conversion to alternative file formats. **20.3 Before Deletion.** We strongly recommend exercising your data export rights before requesting account deletion or allowing your Free Trial to expire, as deletion is immediate and irreversible. **20.4 GDPR Data Portability.** For users in the EU/EEA, the right to data portability under GDPR Article 20 is satisfied through the self-service video download function and data export request process described in the Privacy Policy. --- ## 21. Termination **21.1 Termination by You.** You may terminate your use of MyFinalVideo at any time by deleting your account as described in Section 19. Account deletion terminates these Terms as between you and MyFinalVideo, except for provisions that by their nature survive termination (including Sections 7, 10, 11.3, 22, 23, and 26). **21.2 Termination by MyFinalVideo.** We reserve the right to suspend or permanently terminate your account and access to the Service, with or without notice, in the following circumstances: (a) you have violated any provision of these Terms, including but not limited to Sections 2, 3, 13, or 17; (b) you have provided materially false information during registration; (c) your use of the Service creates legal, regulatory, or reputational risk for MyFinalVideo; (d) you have initiated a fraudulent chargeback; (e) we are required to do so by applicable law, court order, or regulatory authority. **21.3 No Refund on Termination for Cause.** If your account is terminated by MyFinalVideo for cause under Section 21.2, **you are not entitled to any refund** of any amounts paid, and the paid plan benefits are immediately and permanently forfeited. **21.4 Effect of Termination.** Upon termination of your account (whether by you or by us): (a) your right to access and use the Service immediately ceases; (b) your data will be deleted in accordance with Section 19; and (c) any video delivery links previously sent to recipients will remain active for the remainder of their 90-day validity period. **21.5 Service Discontinuation — Full Wind-Down Procedure.** MyFinalVideo reserves the right to permanently discontinue the Service ("Shutdown"). In the event of a Shutdown, the following procedure will apply: - **(a) Advance Notice:** We will provide a minimum of **90 days' advance written notice** to all registered users via email to their registered address, and will post a prominent notice on myfinalvideo.com. - **(b) "Lifetime" Definition:** The term "Lifetime" in Sections 5.3 and 5.4 means for as long as the Service continues to operate under commercially reasonable conditions. "Lifetime" does not mean perpetual, irrespective of technical or financial feasibility. It does not confer any right to continued operation of the platform beyond what is commercially reasonable for a small business operator. - **(c) Data Export Window:** From the date of the Shutdown notice, all active users will have the full 90-day notice period to download their videos using the self-service export function in their account settings. We will not restrict access to the export function during the notice period. - **(d) Refunds:** Active paid plan users (Essential and Family) who have had less than 12 months of use from their purchase date at the time of the Shutdown notice will receive a full refund. Users with more than 12 months of use will receive a refund calculated in good faith and communicated in the Shutdown notice. - **(e) Data Deletion Schedule:** Upon Shutdown, all remaining user data — including encrypted video files, Firestore metadata, and personal information — will be permanently deleted from all platform systems within **30 days** of the Shutdown date. - **(f) No Liability for Business Failure:** MyFinalVideo is not liable for any loss arising from the discontinuation of the Service due to insolvency, force majeure, regulatory action, or any other cause beyond our reasonable control, provided that the notice and refund procedures above are followed to the extent reasonably practicable. - **(g) Emergency Shutdown:** In the event of an emergency requiring immediate cessation of operations (e.g., a critical security breach), we may Shutdown with less than 90 days' notice. In such cases, we will provide notice as soon as reasonably possible and will honour the refund obligations in Section 21.5(d) to the best of our ability. **21.6 Sensitive Content — Moderation Authority.** While MyFinalVideo does not proactively screen uploaded video content (as it is stored in encrypted form and is technically inaccessible to our staff), we reserve the right to investigate and take action — including immediate account suspension, content deletion, and law enforcement referral — upon receipt of a credible report that content stored on the platform violates Section 13 of these Terms, a binding court order, or applicable law. In the event we become aware of content constituting an imminent risk to life, we may take emergency action including disabling dispatch and notifying relevant authorities without prior notice to the account holder. You acknowledge that, notwithstanding our encrypted storage architecture, cooperation with valid legal orders may require us to initiate platform-level actions on your account, even without being able to access the content itself. --- ## 22. Limitation of Liability **22.1 Disclaimer of Warranties.** THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MYFINALVIDEO DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. **22.2 Cap on Liability.** TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MYFINALVIDEO'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (a) THE TOTAL AMOUNT PAID BY YOU TO MYFINALVIDEO IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (b) USD $20.00. **22.3 Exclusion of Consequential Damages.** TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MYFINALVIDEO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE, OR REPUTATIONAL DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS; LOSS OF DATA; LOSS OF GOODWILL; LOSS OF BUSINESS OPPORTUNITY; EMOTIONAL DISTRESS; DAMAGE TO RELATIONSHIPS; OR DAMAGE ARISING FROM FALSE POSITIVE DISPATCH OF VIDEOS TO RECIPIENTS WHILE THE USER IS ALIVE. **22.4 Essential Basis.** YOU ACKNOWLEDGE THAT THE LIMITATIONS OF LIABILITY IN THIS SECTION 22 REFLECT A REASONABLE ALLOCATION OF RISK BETWEEN THE PARTIES AND ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND MYFINALVIDEO. MYFINALVIDEO WOULD NOT HAVE ENTERED INTO THESE TERMS WITHOUT THESE LIMITATIONS. **22.5 Jurisdictional Variations.** Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for consequential damages. To the extent such exclusions or limitations are prohibited in your jurisdiction, they apply to the maximum extent permitted by applicable law in that jurisdiction. --- ## 23. Indemnification **23.1 Your Indemnification Obligations.** You agree to defend, indemnify, and hold harmless MyFinalVideo, its owner, officers, employees, and agents ("Indemnified Parties") from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service in violation of these Terms; (b) any User Content you upload, including any claim that your User Content infringes any third party's intellectual property, privacy, or personality rights; (c) your breach of any representation or warranty made in these Terms; (d) your violation of any applicable law or regulation; (e) any harm caused to your emergency contacts or designated recipients arising from inaccurate information you provided; or (f) any false positive dispatch arising from your failure to respond to check-in emails. **23.2 Indemnification Procedure.** We will provide you with prompt written notice of any claim for which we seek indemnification. You agree to cooperate reasonably with our defense of such claims. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. --- ## 24. Force Majeure **24.1 Excluded Events.** MyFinalVideo shall not be liable for any delay or failure to perform its obligations under these Terms where such delay or failure results from circumstances beyond MyFinalVideo's reasonable control ("Force Majeure Event"), including but not limited to: - (a) **Cloud Infrastructure Failures:** Outages, disruptions, or service degradations affecting Google Cloud Platform (GCP), Google Cloud Storage (GCS), Cloud Firestore, Google Cloud KMS, or any other Google infrastructure component on which MyFinalVideo relies; - (b) **Email Delivery Infrastructure Failures:** Outages, disruptions, or service degradations affecting Amazon SES or AWS that prevent the transmission of check-in emails, escalation emails, or video dispatch notification emails; - (c) **SMS Infrastructure Failures:** (Reserved for future compatibility; SMS delivery is currently disabled/unsupported on the platform); - (d) **Internet Infrastructure Disruptions:** Global or regional internet routing failures, DNS failures, BGP routing anomalies, or major internet exchange point (IXP) outages; - (e) **Natural Disasters:** Earthquakes, floods, fires, hurricanes, tornadoes, or other natural catastrophes affecting data center operations; - (f) **Acts of War, Terrorism, or Civil Unrest:** Armed conflict, terrorism, riots, or government-mandated shutdowns; - (g) **Pandemic or Public Health Emergency:** Government-declared health emergencies that materially affect platform operations; - (h) **Cyberattacks:** Distributed denial-of-service (DDoS) attacks, ransomware attacks, or other malicious cyberattacks on MyFinalVideo's infrastructure that are not within MyFinalVideo's reasonable control. **24.2 Notice and Mitigation.** In the event of a Force Majeure Event, MyFinalVideo will: (a) notify affected users by posting a notice on myfinalvideo.com or by email where feasible; and (b) use commercially reasonable efforts to resume normal service operations as quickly as possible. **24.3 No Liability for Force Majeure Delay.** A Force Majeure Event shall suspend MyFinalVideo's obligations for the duration of the event. If the Force Majeure Event results in a failure to dispatch videos, MyFinalVideo shall not be liable for any resulting harm, and no refund shall be due solely on account of a Force Majeure delay. --- ## 25. Modifications to Terms **25.1 Right to Modify.** MyFinalVideo reserves the right to amend, update, or replace these Terms at any time. Changes will be effective upon posting of the updated Terms to myfinalvideo.com/legal/terms, together with an updated "Last Updated" date. **25.2 Notice of Material Changes.** For material changes to these Terms — meaning changes that significantly affect your rights or obligations — we will provide at least **30 days' advance notice** by sending an email to your registered email address. Non-material changes (such as typographical corrections, clarifications, or formatting updates) may take effect immediately upon posting. **25.3 Continued Use as Acceptance.** If you continue to use the Service after a material change takes effect, you will be deemed to have accepted the updated Terms. If you do not agree with any update to the Terms, you must stop using the Service and may delete your account before the updated Terms take effect. **25.4 Version Records.** Material revisions require a dated version record, appropriate notice and any necessary renewed acceptance. A public historical archive has not been verified; contact support for the applicable version rather than relying on an unimplemented archive URL. --- ## 26. Governing Law & Jurisdiction **26.1 Governing Law.** These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the Service (whether in contract, tort, equity, statute, or any other legal theory) shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to its conflict of laws principles. **26.2 Primary Jurisdiction.** You irrevocably agree that the state and federal courts located in Istanbul, Turkey shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or your use of the Service. You irrevocably submit to the personal jurisdiction of the courts of Istanbul, Turkey and waive any objection to the laying of venue in the Turkey. **26.3 Informal Dispute Resolution (Mandatory First Step).** Before initiating any formal legal proceeding, you agree to first contact us at **support@myfinalvideo.com** with a written description of your dispute, the relief you seek, and your contact information. We will attempt to resolve the dispute within **30 calendar days** of receipt. This informal resolution step is a mandatory prerequisite to any formal legal proceeding. The 30-day informal resolution period tolls any applicable statute of limitations. **26.4 Dispute Resolution by Individual Action Only.** All disputes must be brought on an individual basis only. **You waive any right to bring any claim as a plaintiff or class member in any purported class action, collective action, or representative proceeding.** This waiver applies to all claims, whether brought in court or before any arbitral body. If any court or arbitral body finds this waiver unenforceable as to a particular claim or request for relief, the parties agree that the court or arbitral body shall sever that claim or request and adjudicate it separately, with the class action waiver remaining in full force as to all other claims. **26.5 EU Consumer Rights Preservation.** Nothing in Sections 26.2 through 26.4 shall deprive users located in the European Union or European Economic Area of the right to bring proceedings before the courts of their country of habitual residence or to benefit from mandatory consumer protection provisions of their local law, where such rights cannot be waived by contract under applicable EU law. EU users may also use the EU Online Dispute Resolution platform at **ec.europa.eu/consumers/odr** for disputes arising from online purchases. **26.6 Turkish Consumer Rights Preservation.** Nothing in Section 26.2 through 26.4 shall deprive Turkish consumer users of their statutory rights under the Turkish Consumer Protection Law No. 6502 or related regulations, including the right to bring complaints before the Consumer Arbitration Committee (Tüketici Hakem Heyeti) for claims within the applicable monetary thresholds. --- --- ## 27. Assignment & Business Transfer (Sale of Company) **27.1 Proposed Transfers.** A merger, sale or change of operator may involve service and data transfer. The proposed arrangements must be assessed under applicable contract and data-protection requirements, including any required notice, authority or consent. **27.2 Continuing Responsibilities.** A sale does not by itself authorize unrestricted repurposing of personal data or eliminate applicable security, purpose and individual-rights obligations. Successor arrangements and changes to terms must be reviewed accordingly. **27.3 Account Transfer.** A user may not transfer account access or disclose credentials as a way to bypass account controls. Requests concerning account succession or legal authority are assessed under applicable law and the documented request process. --- ## 28. Business Continuity & Operational Succession Continued operation depends on funding, maintenance, provider availability and an accountable operator. No verified corporate charter, appointed successor or fully funded duration has been supplied for this revision. Automated jobs do not guarantee uninterrupted service if management or funding changes. The operator must document support, key access, recovery, export and wind-down arrangements. Keep independent copies you want to preserve. No guaranteed service duration or unaffected delivery through a business transfer is promised. --- ## 29. Severability **29.1** If any provision of these Terms is found by a court or regulatory authority of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms. The remainder of these Terms shall continue in full force and effect, and the invalid or unenforceable provision shall not affect the validity or enforceability of any other provision. --- ## 30. Entire Agreement **30.1** These Terms, together with the MyFinalVideo Privacy Policy (incorporated herein by reference) and any plan-specific terms displayed to you at the time of purchase, constitute the **entire agreement** between you and MyFinalVideo with respect to the subject matter hereof. They supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, between you and MyFinalVideo relating to the Service. **30.2** No failure or delay by MyFinalVideo to exercise any right or remedy under these Terms shall constitute a waiver of that right or remedy. No single or partial exercise of any right or remedy shall preclude any other or further exercise of any right or remedy. --- ## 31. Contact Information **31.1 General Inquiries and Support:** All questions, support requests, complaints, refund requests, data subject requests, and legal notices should be directed to: **MyFinalVideo** Verified legal operator and service address: required before publication. Email: **support@myfinalvideo.com** Website: **myfinalvideo.com** **31.2 Response Times.** We aim to respond to all inquiries within **5 business days** and to data subject requests (GDPR/KVKK/CCPA) within **30 calendar days** of receipt. **31.3 Language.** These Terms are written in English. In the event of any inconsistency between an English version and any translated version of these Terms, the English version shall prevail. --- *MyFinalVideo — myfinalvideo.com* *© MyFinalVideo. All rights reserved.*